Privacy policy

At Luviahome, accessible from www.Luviaahome.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Luviahome and how we use it.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

  • Personal Data: While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (e.g., Email address, First and last name, Phone number, Address, State, Province, ZIP/Postal code).

  • Log Data: Like many other websites, we collect information that your browser sends whenever you visit our website.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders, including sending emails to confirm your order status and shipment.

  • Communicate with you, either directly or through one of our partners, for customer service.

  • Find and prevent fraud (Crucial for Google Merchant Center trust).

  • Improve, personalize, and expand our website.

3. Data Storage and Security

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. We use commercially acceptable means (SSL Encryption) to protect your Personal Data.

4. Third-Party Services (GDPR Compliance)

We may employ third-party companies (such as Shopify, Google Analytics, and payment processors like PayPal/Stripe) to facilitate our service. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Cookies

Luviahome uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. You have the right to access, update, or delete the information we have on you.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: Contact@Luviaahome.com

  • Phone: +39 339 995601

  • Address: Via Poazzo Superiore 367, 45024, RO, Italy